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 WHC Designated a Planetree Patient-Centered Hospital
  For more than 100 years, patients have looked to Waverly Health Center for their health care needs and have found a hospital filled with compassionate, trustworthy caregivers.

In 2003, WHC joined Planetree, a not-for-profit organization, to become part of a movement to transform health care delivery from the patient’s perspective. After six years of building on the “Planetree Philosophy,” Waverly Health Center has been formally designated as a “Planetree Patient-Centered Hospital.” This designation recognizes WHC’s achievement and innovation in fostering a culture where health care providers partner with patients and families to ensure patient comfort, dignity, empowerment and well-being while providing top-quality clinical care.

Waverly Health Center is the only hospital in the state of Iowa, one of only nine hospitals in North America and the only Critical Access Hospital in the nation to have received the Patient-Centered Hospital Designation since the program’s inception in 2007. This designation is the only formal program that recognizes individual hospitals’ achievement in fostering a culture to provide patient-centered and holistic care for patients.

“Achieving Planetree designation confirms the dedication of our employees and medical staff to provide patient-centered care,” said Mike Trachta, Waverly Health Center CEO. “Empowering patients to be active participants in their health is essential to providing high quality care. The commitment to caring for our patients’ physical, emotional and spiritual needs is what makes WHC very special. Our entire team should be congratulated on this accomplishment.”

To become a Designated Planetree Patient-Centered Hospital, WHC demonstrated its successful implementation of programs that meet the spirit and intent of the designation criteria. All designation determinations are made by an independent committee of national health care experts and CEOs from previously designated hospitals. As part of the designation process, which included a site visit by representatives from Planetree, WHC demonstrated the following attributes:
  • Patient-centered policies are a part of the hospital culture. Examples include non-restrictive visiting hours, open medical chart and opportunities for complementary therapies such as massage and music therapy
  • Staff members at all levels are involved in the implementation of patient-centered care
  • The hospital’s physical environment is a healing one engaging all of the human senses
  • The hospital meets or exceeds national performance benchmarks for quality and patient satisfaction.
“Planetree is very pleased to award Waverly Health Center this designation,” said Susan Frampton, Ph.D., Planetree’s President. “This recognition differentiates Waverly as a hospital firmly committed to ensuring that its patients, staff and visitors feel cared for, supported, listened to and empowered as partners in the health care experience.”

Planetree’s membership network is a global community of more than 140 acute care hospitals, continuing care facilities, outpatient clinics and consumer health libraries. The Planetree model is implemented in a variety of settings, ranging from 25-bed critical access hospitals to large urban medical centers with more than 2,000 beds.

Click here to learn more about patient-centered care at WHC.


At WHC we recognize the following:
  • A patient is an individual to be cared for, not a medical condition to be treated.
  • Each patient is a unique person with diverse needs.
  • Patients have knowledge and expertise that is essential to their care.
  • Patients’ family and friends are important in the healing process.
  • Access to understandable health information is essential to a patient’s recovery and access to credible information will be provided for the patient.
  • The opportunity to make decisions is essential to the well-being of patients.
  • Each staff member is a caregiver.
  • Patient-centered care is the core of a high quality health care system and a necessary foundation for safe, effective, timely and equitable care.

 
 
 
 
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Waverly Health Center - 312 9th Street SW - Waverly, IA 50677 - (319) 352-4120
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